Privacy Policy for Fashion Glitch

Last Updated:  Date – October 22, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from fashionglitch.com.

1. WHO WE ARE

• Website: fashionglitch.com

• Company Name: FASHION GLITCH

• Location: Shanti Nagar , Mazra road ,Shamli. 247776 (U.P)

2. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.

   

• Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

   

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your:

• Order Information: Name, billing address, shipping address, email address, and phone number.

• Payment Information: Payment card details (though this is primarily handled by the payment processor, as detailed below) or other payment account information.

We refer to all information gathered when processing a transaction as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.

• Process returns and exchanges.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

4. PAYMENT GATEWAY AND PROCESSING

Crucially, we do not directly store sensitive full payment card details.

We use secure, third-party payment gateways (such as [Razorpay]) to process payments. When you make a purchase, your payment information is encrypted and transmitted directly to the payment gateway provider.

• Security: These payment processors are required to adhere to industry-standard security practices, such as the Payment Card Industry Data Security Standard (PCI-DSS), to protect your information.

• Data Usage: Your Payment Information is used solely for the purpose of completing the transaction. Once the transaction is complete, only a limited amount of non-sensitive data (like the last four digits of your card number or a transaction ID) may be retained for accounting, warranty, or reference purposes.

• Policy of Processors: Your payment information is subject to the privacy policy and terms of the payment gateway provider. We encourage you to review their policies for more information.

5. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Service Providers: We use external services to operate our business, such as shipping carriers (to deliver your order), email service providers (to send you updates), and IT/website maintenance services. These providers have access to your personal information only as needed to perform their functions.

• Payment Processors: As detailed in Section 4.

• Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

• Marketing/Analytics: We use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information or as required by law (e.g., tax and accounting records).

7. YOUR RIGHTS

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

8. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: support@fashionglitch.com.